Enjoy the convenience of Royal Mail Tracked 24 as our primary free delivery option, featuring online tracking upon dispatch and insurance coverage of up to £150.
Africa Stud Earrings
£28.00
Silvery Shipping Terms and Conditions:
CRAFTING & DELIVERY TIME SUMMARY
- Standard Order: Current Average Crafting & Delivery Time: 5 - 8 working days.
- Urgent Order: Current Average Crafting & Delivery Time: 4 - 5 Working Days
STANDARD CRAFTING TIME & DELIVERY BREAKDOWN
- Standard Crafting Time: 2 working Days
- Standard Delivery Time: 4 - 6 working days
- Delivered with the Royal Mail + Tracking
EXPRESS CRAFTING TIME & DELIVERY BREAKDOWN - £ 29.00
- Express Crafting Time: Next day dispatch
- Express Delivery Time: 3 - 4 Working Days
- Delivered with the DHL Express + Tracking
OUR CRAFTING AND SHIPPING PROCEDURE:
All our jewellery is crafted by our jewellers at our crafting studio based in South Africa. Typically the time period to create your personalised item will take 2 working days unless you have selected our express crafting shipping option.
Standard Orders
Once your order is completed we then ship your order to our Silvery dispatch team based in Bristol United Kingdom with DHL Express. When your order arrives, our team ships your order the same day with the Royal Mail for the final delivery.
Express Orders
Once your order is completed we then ship your order directly to your location using DHL Express which includes your tracking number. Duties & Vat are paid for by Silvery Jewellery and will not delay your order.
Public Holidays: Orders are not processed, dispatched or delivered on public holidays. A public holiday will delay the delivery of your order by at least one additional day.
If your order is “in query” it impacts the turnaround time. We will contact you to clear any details or order related queries with you. The sooner this is resolved, the sooner your order returns to the workshop to continue being manufactured. If your responses are delayed or our calls and attempts to communicate with you go unanswered, we are unable to expedite the order when you do eventually make contact.
SHIPPING OPTIONS
Standard:
We offer Free Delivery on all orders over the value of £40.00 using Royal Mail 48H Tracked. For the Royal Mail 24H service there is an additional charge of £ 2.00.
Express:
For Express Orders we use DHL Express, which also includes our rushed orders Next Day Dispatch charged at £ 15.00.
We are proud to offer shipping, local service and resizing within South Africa and Australia for just £ 4.00 per delivery. We are located in both regions allowing for fast and duty free shipping covered by Silvery Jewellery.
We deliver globally with DHL Express.
- Each regions rate is quoted at Checkout.
- All orders are supplied with a tracking number
- Globally most orders are delivered within 3 - 5 working days
For all international orders placed outside of the United Kingdom, Silvery will not be held liable for import taxes and duties into your country.
However, we have Silvery offices for the following regions:
- South Africa
- Australia
When ordering through Silveryjewellery.co.uk for these regions you will not be charged import taxes and duties as these orders will be shipped to our offices where all import duties will be paid for by Silvery Jewellery.
Silvery South Africa
26 Crassula Road, Micro Park
Cornubia, 4339
Durban
South Africa
Ordering from Silvery:
For additional insight please review our detailed Terms and Conditions.
Agreement when Placing Order:
Silvery strives for excellence and in turn wants you to be happy with your purchase. Due to the nature of our business which is linked to personalisation, it is very important to be aware of our Standard Return Policy and matters related to exchanging items. Upon placing your order you are required to tick the box “I have read and agree to the website terms and conditions*” which is a mandatory field prior to being able to complete your order. It’s your responsibility to read the Terms and Conditions. We are unable to enter into discussions if you openly admit to not having read our Terms and Conditions.
Order Processing & Delivery:
Manufacturing and handcrafting of your order will begin processing once payment has been received and it has cleared. Payments can take up to two days to reflect.
We process orders and allocate payments once a day, therefore orders are not immediately allocated to manufacturing, even if you bank with Mettle.
You will receive email notifications at the various stages of your order progress.
Order Placement Tips:
- Paying via credit card is the swiftest method of payment.
- View the emails that we send you for guidance on order progress.
Delivery Address:
Please note that our courier partners are unable to deliver to P.O. Box addresses. Silvery will not be held responsible or liable for incorrect delivery details supplied by customers when checking out. When selecting our courier option, it will be necessary for someone to sign to acknowledge the receipt of the parcel upon delivery.
Once your order has been dispatched we are unable to update your delivery address. Please ensure you fill it in correctly and accurately when placing your order.
Condition of Goods:
In the unlikely event that items are delivered damaged or with defects and there is no clear damage to the item from the courier company, you will be required to take photos of your items within 24 hours of receiving your goods. Photos are to be emailed to: [email protected]
Upon receipt of the details we will investigate the matter. Should it be found that the items were sent to you in the condition shown upon receipt or such damage occurred in transit, Silvery will replace the items that you have ordered. If the items are not reported as damaged / defective within 24 hours of receiving them, we will not be able to refund or exchange your order.
You will be required to return the damaged items to us, upon which a new order will be sent to you. You will not be permitted to keep the damaged items.
WOMEN'S SIGNATURE PACKAGING
Each order is packaged in one of our signature Silvery branded, environmentally friendly cardboard boxes. Each box is carefully filled with soft, natural wood wool on which your jewellery is placed. The jewellery pieces are presented on a white Silvery backing card then slipped into a clear plastic pocket to prevent damage whilst in transit.
These stunning Sterling Silver Africa Stud Earrings are handcrafted from 925 Sterling Silver. Each Africa stud measures 10 x 10mm and looks stunning in the brushed finished as seen in our product pictures. You can also have these stunning Africa Stud Earrings in 14kt Gold or 14kt Rose Gold Plated to vermeil standards.
Dimensions: Each earring measures 10mm x 9mm. |
BUY WITH CONFIDENCE
30 DAY WARRANTY
The Silvery Warranty offers you the full coverage of manufacturing, administration and shipping costs against warranty claims resulting from manufacturing defects and workmanship errors.
Silvery reserves the right to void the terms of the warranty on any purchased items that show signs of abuse / neglect, intentional changes, or damage beyond normal daily use. Each warranty claim will be evaluated by our professional jewellers prior to determining a way forward.
Each jewellery item is thoroughly quality checked and photographed before leaving our workshop to compare against possible future warranty claims.
The warranty is valid for a period of 30 days since the day of delivery, unless otherwise stated.
RESIZING AVAILABLE
We understand that each purchase is unique, therefore, we offer resizing services handled on a case-to-case basis to ensure that our assistance best suits your resize enquiry.
Please email [email protected] regarding your request for a resize.
EST. 2013
Vanessa & Justin Blake
Lorem ipsum..
Vanessa & Justin Blake
A Truely Family Managed Business.
From simple beginnings, Vanessa and Justin have grown the Silvery family to a close-knit team of 23 skilled individuals who take pride in crafting personalised sterling silver jewellery for both local and international clientele. The jewellers combine their skills in traditional craftsmanship with the latest in technology to create beautiful jewellery pieces that can be personalised to your preference. At the heart of our enterprise, is you the customer and we have never wavered in our determination to provide you with ethically crafted jewellery of the highest standard as well as consistently excellent service.