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Enjoy the convenience of Royal Mail Tracked 24 as our primary free delivery option, featuring online tracking upon dispatch and insurance coverage of up to £150.
Heart Family Birthstone Necklace (Select 2-5 Birthstones)
£79.00
UK BUSINESS IN BOTLEY HAMPSHIRE
FREE UK FIRST CLASS DELIVERY
FREE PERSONALISED GIFT MESSAGE
FREE POLISHING CLOTH
30-DAY QUALITY GUARANTEE
RESIZING & REPAIRS AVAILABLE
DEDICATED CUSTOMER SERVICE TEAM
View Delivery Time
Silvery Jewellery Crafting and Shipping Information
All our jewellery is meticulously handcrafted by our skilled jewellers at our international studio in South Africa. The total time from order placement to delivery typically ranges from 7 to 10 working days, encompassing crafting, processing, and shipping. Below is a breakdown of our process and timelines:
Crafting and Delivery Timeline
- Order Processing: 1 working day
- Crafting: 3 working days
- Shipping and Delivery: 3–6 working days
Please note that no duties or taxes are applied to any of our orders. Silvery Jewellery Limited is a UK-based company, ensuring a seamless and cost-effective purchasing experience for our customers.
Shipping Fee
We offer FREE DELIVERY on all orders within the UK using the British Royal Mail Tracked 24.
Shipping Process
Once your personalised item is crafted, it is shipped via DHL Express to our Silvery dispatch team in Botley, Southampton, UK. Upon arrival, our team ensures same-day dispatch using Royal Mail Tracked 24 for final delivery. You will receive tracking information to monitor your order’s progress.
We are committed to delivering your unique piece with care and efficiency. If you have any questions, please contact our team.
PROCESSING & CRAFTING TIMES
- Processing Time: Once you have placed your order, your order will be reviewed by our team on the day of placement. Once we’ve confirmed that we’ve got all your instructions and choices perfectly understood, it’ll move to our workshop to begin crafting the very next day. If there’s anything we’re unsure about, we’ll reach out soon to confirm your personalisation options.
- Standard Crafting Time: 3 Working Days once your order is placed into our workshop - Adjusted to 5 working days during the Christmas rush.
- Design & Template Approval - Some of our products, such as the Arabic Name Necklace, require an approved design template before manufacturing begins. Once the template is prepared, our team will email it to you for review. Please monitor your inbox (and spam/junk folder) for this email. After you approve the template, your order will move to our workshop for handcrafting. If you need changes, simply reply to the email with your requested adjustments. You may request up to two revisions to ensure the design meets your expectations.
Shipping Options
SHIPPING OPTIONS
We offer Free Delivery on all orders within the UK using the British Royal Mail Tracked 24.
Shipping to South Africa & Australia
We are proud to offer shipping, local service and resizing within South Africa and Australia for just £ 4.00 per delivery. We are located in both regions allowing for fast and duty free shipping covered by Silvery Jewellery.
International DHL Express
We deliver globally with DHL Express.
- Each regions rate is quoted at Checkout.
- All orders are supplied with a tracking number
- Globally most orders are delivered within 7 - 10 business days
International Taxes and Duties
For all international orders placed outside of the United Kingdom, Silvery will not be held liable for import taxes and duties into your country.
However, we have Silvery offices for the following regions:
- South Africa
- Australia
When ordering through Silveryjewellery.co.uk for these regions you will not be charged import taxes and duties as these orders will be shipped to our offices where all import duties will be paid for by Silvery Jewellery.
Silvery Australia
Silvery Jewellery (Pty) Ltd
LVL 14 Suite 3A
275 Alfred Street
North Sydney
NSW 2060
Silvery South Africa
Silvery Jewellery (Pty) Ltd
18 Tottum Road, Foundry Park
Cornubia
Durban
South Africa
4339
General Information
Ordering from Silvery:
For additional insight please review our detailed Terms and Conditions.
Agreement when Placing Order:
Silvery strives for excellence and in turn wants you to be happy with your purchase. Due to the nature of our business which is linked to personalisation, it is very important to be aware of our Standard Return Policy and matters related to exchanging items. Upon placing your order you are required to tick the box “I have read and agree to the website terms and conditions*” which is a mandatory field prior to being able to complete your order. It’s your responsibility to read the Terms and Conditions. We are unable to enter into discussions if you openly admit to not having read our Terms and Conditions.
Order Processing & Delivery:
Manufacturing and handcrafting of your order will begin processing once payment has been received and it has cleared. Payments can take up to two days to reflect.
We process orders and allocate payments once a day, therefore orders are not immediately allocated to manufacturing, even if you bank with Mettle.
You will receive email notifications at the various stages of your order progress.
Order Placement Tips:
- Paying via credit card is the swiftest method of payment.
- View the emails that we send you for guidance on order progress.
Delivery Address:
Please note that our courier partners are unable to deliver to P.O. Box addresses. Silvery will not be held responsible or liable for incorrect delivery details supplied by customers when checking out. When selecting our courier option, it will be necessary for someone to sign to acknowledge the receipt of the parcel upon delivery.
Once your order has been dispatched we are unable to update your delivery address. Please ensure you fill it in correctly and accurately when placing your order.
Condition of Goods:
In the unlikely event that items are delivered damaged or with defects and there is no clear damage to the item from the courier company, you will be required to take photos of your items within 24 hours of receiving your goods. Photos are to be emailed to: info@silveryjewellery.co.uk
Upon receipt of the details we will investigate the matter. Should it be found that the items were sent to you in the condition shown upon receipt or such damage occurred in transit, Silvery will replace the items that you have ordered. If the items are not reported as damaged / defective within 24 hours of receiving them, we will not be able to refund or exchange your order.
You will be required to return the damaged items to us, upon which a new order will be sent to you. You will not be permitted to keep the damaged items.
Our delicately sentimental Heart Family Birthstone Necklace is ethically handcrafted in solid 925 Sterling Silver by our skilled jewellers.
Each element of this pendant is made by hand in solid silver in our workshop with each stone precisely placed by our jeweller ensuring a meticulous finish that sets it apart from mass-produced pieces.
Gracefully suspended within the solid silver heart frame, each sparkling cubic zirconia birthstone represents a cherished member of your family. The design beautifully accommodates between two to five stones,* as shown below. The necklace is available in your chosen length and fastens securely with a stylish Italian clasp.
This item is available in highly-polished sterling silver or you may choose to plate it in 14kt gold or rose gold vermeil.*
Your necklace will arrive attractively presented in a Standard Silvery Gift Box with options to select a Premium Gift Box as well as a finishing bow and gift tag.
The Silvery brand is your guarantee that each of our products is crafted using the highest quality 925 Sterling Silver and components, meticulously assembled by our professional jewellers.
Please note :
- The placement of the birthstone will be determined by our jewellers and may not follow a specific order.
- The colour of the stones may vary slightly from those shown in the image.
- While plating may naturally wear over time, the lasting beauty of solid 925 sterling silver lies beneath—ensuring your piece remains timeless.
| Dimensions: The heart pendant measure approximately 17.5mm x 16mm. Each birthstone measures 2mm in diameter and the links of the chain are 1.3mm round. |
Necklace Length Guide
NECKLACE LENGTH GUIDE
Shown are our necklace length options which are available. It offers an estimated guide showcasing our range measuring from 40cm through to 80cm. The majority of our necklaces are available in the lengths shown. You are able to select the length best suited to you using the drop down menu when placing your order.
Our suggestions are not a guarantee of items fitting exactly as shown, but rather a guideline. Silvery can’t be held liable for incorrect sizing selections.
BUY WITH CONFIDENCE
30 DAY WARRANTY
The Silvery Warranty offers you the full coverage of manufacturing, administration and shipping costs against warranty claims resulting from manufacturing defects and workmanship errors.
Silvery reserves the right to void the terms of the warranty on any purchased items that show signs of abuse / neglect, intentional changes, or damage beyond normal daily use. Each warranty claim will be evaluated by our professional jewellers prior to determining a way forward.
Each jewellery item is thoroughly quality checked and photographed before leaving our workshop to compare against possible future warranty claims.
The warranty is valid for a period of 30 days since the day of delivery, unless otherwise stated.
RESIZING AVAILABLE
We understand that each purchase is unique, therefore, we offer resizing services handled on a case-to-case basis to ensure that our assistance best suits your resize enquiry.
Please email info@silveryjewellery.co.uk regarding your request for a resize.
EST. 2013
Vanessa & Justin Blake
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Vanessa & Justin Blake
A Truly Family Managed Business.
From simple beginnings, Vanessa and Justin have grown the Silvery family to a close-knit team of 23 skilled individuals who take pride in crafting personalised sterling silver jewellery for both local and international clientele. The jewellers combine their skills in traditional craftsmanship with the latest in technology to create beautiful jewellery pieces that can be personalised to your preference. At the heart of our enterprise, is you the customer and we have never wavered in our determination to provide you with ethically crafted jewellery of the highest standard as well as consistently excellent service.
Some gifts say more than words. The Heart Family Birthstone Necklace is a birthstone necklace made to carry your message for years to come. It is ethically handcrafted by Silvery’s own jewellers in 925 sterling silver – a piece with real weight and quality you can feel. Choose the birthstone colours that tell your story – one for each person you love – and turn it into a personal family keepsake. The heart pendant measure approximately 17.5mm x 16mm. Each birthstone measures 2mm in diameter and the links of the chain are 1.3mm round. Prefer a warmer tone? A complimentary 14kt gold or rose gold vermeil finish is available. Order it personalised, and give a gift that will still mean something in twenty years. Because every piece is made to order, please allow our jewellers the crafting time shown at checkout. Sterling silver is naturally hypoallergenic, making it a safe choice when you are not sure of preferences. Often bought for birthdays – especially 50th birthdays and 60th birthdays.
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